Frequently asked questions

You set up call forwarding from your business phone — takes about 5 minutes. When you can't answer (busy, after hours, or always), calls automatically route to Grover. It picks up on the first ring with a natural, friendly voice customized for your business. Your customers won't know they're talking to AI.

Yes. You keep your current business number — nothing changes for your customers. Grover works as your backup via conditional call forwarding. Your phone rings first; if you can't pick up, Grover does. Most phones have this setting built in.

Grover asks trade-specific questions tailored to your business. For plumbing: type of issue, location in the home, active water damage, urgency. For HVAC: heating vs cooling, system type, when it started. It captures address, access notes, and availability — everything your tech needs to show up prepared.

Grover connects to your calendar and checks your real availability. It offers the caller open time slots and books the appointment right then. You get an instant text with all the job details. No phone tag, no callbacks, no double-booking.

Grover recognizes urgency — active leaks, no-heat situations, electrical hazards, gas smells. It texts you immediately with the caller's details so you can decide how to respond. Routine jobs get scheduled normally. You stay in control.

Yes. Grover handles calls in both English and Spanish seamlessly — it detects the caller's language and responds accordingly. No extra cost, no separate number. Essential for serving LA's diverse customer base.

$149/month. That includes unlimited 24/7 call answering, scheduling, SMS follow-up, bilingual support, and emergency routing. No per-minute fees, no setup fees. Compare that to a live answering service ($200-800/mo with per-minute) or a receptionist ($3,000-4,500/mo).

No contracts, no cancellation fees. Month-to-month. If it's working, keep it. If not, cancel anytime. We think you'll keep it.

Most businesses are live within an hour. We configure Grover for your specific trade, connect your calendar, and walk you through call forwarding. You can start capturing calls the same day.

Absolutely. We set up a free demo customized for your trade — you call Grover yourself and hear exactly how it handles a real conversation. No credit card required. Most people know within 30 seconds.

After each call, you get a text with the caller's name, phone, issue description, urgency level, and scheduled appointment. All data is stored securely. You own your data.

No. Grover works alongside your existing phone. Think of it as your AI backup. You answer when you can, Grover picks up when you can't. You stay in control.