Privacy Policy
Last updated: March 27, 2026
1. Introduction
Grover ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at trygrover.com and use our services.
2. Information We Collect
We collect information you voluntarily provide to us, including:
- Contact information: Name, phone number, email address, and business name when you fill out our demo request form or contact us
- Business information: Your trade/industry and business details
- Communication data: Records of phone calls and text messages when you interact with our AI assistant or team
- Usage data: Information about how you use our website, collected automatically via cookies and analytics tools
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our services
- Schedule and deliver product demos
- Communicate with you via phone, SMS, or email about our services
- Personalize the AI answering experience for your business
- Improve our website and services
- Comply with legal obligations
4. SMS Communications
If you opt in to receive SMS messages from us, your phone number will be used to send you text messages related to your demo request, appointment scheduling, and service information. We do not sell or share your phone number with third parties for marketing purposes. For full details on our SMS program, please see our SMS Terms of Service.
You may opt out of SMS communications at any time by replying STOP to any message.
5. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service providers: We use third-party services (e.g., Twilio for SMS, OpenAI for AI conversations) that may process your data on our behalf
- Legal requirements: If required by law, regulation, or legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS and email communications
To exercise any of these rights, contact us at support@trygrover.com.
8. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@trygrover.com
- Website: trygrover.com